Our Network Status

• Wed, 7th Oct 2026 12:39 pm
  Bennetts Hill. Service restored. We'll investigate why generator didn't auto-start.
• Wed, 7th Oct 2026 12:08 pm
  Bennetts Hill Fault. Technicians are en-route to site. Apologies for the outage.
• Sun, 27th Sep 2026 9:25 pm
  Woodside is back running on backup generator. Sorry for outage
• Sun, 27th Sep 2026 9:11 pm
  Woodside issue. We are investigating.
• Tue, 8th Sep 2026 4:03 pm
  There may be a couple of short outages between 3 and 3.30am on Thursday morning (10th Sep 2026) as we perform urgent firmware upgrades in Masterton. Your broadband Service should failover to our Wellington pathway.
• Fri, 28th Aug 2026 5:19 pm
  Te Kopi Site. Service restored via spare radio. You may have another short outage as your connection swaps over.
• Fri, 28th Aug 2026 5:06 pm
  Fault on a radio at our Te Kopi Site. Customers around Taratahi / Solway / Te Kopi will have lost service. Technician attending.
• Sun, 23rd Aug 2026 10:08 am
  Techs have managed to access site and repaired windows damage. Stay safe out there.
• Sun, 23rd Aug 2026 8:13 am
  Customers fed through Snowden will be experiencing issues as this wind comes through. Technicians are on route to attempt access.
• Tue, 4th Aug 2026 9:17 am
  We've shifted Norfolk Road and Mt Holdsworth sites to their backup radios. We suspect the main radios are full of snow!
  
• Sat, 1st Aug 2026 10:52 pm
  Fibre fault in Martinborough. This will increase latency by 20ms for wireless customers around Te Muna but should not adversely affect your speed or streaming experience.
• Tue, 14th Jul 2026 11:03 am
  Snowden battery/solar controller fault. This affects customers in Moaland and Hall Hill. There will be some short outages between 11 and 12am whilst this controller is swapped out.
• Tue, 14th Jul 2026 9:47 am
  We have a new website.
  

This page updates when new messages are posted. 🔄 Refresh now