Our Network Status

Network Status
All systems operational
  • Wed, 7th Oct 2026 12:39 pm
    Bennetts Hill. Service restored. We'll investigate why generator didn't auto-start.
  • Wed, 7th Oct 2026 12:08 pm
    Bennetts Hill Fault. Technicians are en-route to site. Apologies for the outage.
  • Sun, 27th Sep 2026 9:25 pm
    Woodside is back running on backup generator. Sorry for outage
  • Sun, 27th Sep 2026 9:11 pm
    Woodside issue. We are investigating.
  • Tue, 8th Sep 2026 4:03 pm
    There may be a couple of short outages between 3 and 3.30am on Thursday morning (10th Sep 2026) as we perform urgent firmware upgrades in Masterton. Your broadband Service should failover to our Wellington pathway.
  • Fri, 28th Aug 2026 5:19 pm
    Te Kopi Site. Service restored via spare radio. You may have another short outage as your connection swaps over.
  • Fri, 28th Aug 2026 5:06 pm
    Fault on a radio at our Te Kopi Site. Customers around Taratahi / Solway / Te Kopi will have lost service. Technician attending.
  • Sun, 23rd Aug 2026 10:08 am
    Techs have managed to access site and repaired windows damage. Stay safe out there.
  • Sun, 23rd Aug 2026 8:13 am
    Customers fed through Snowden will be experiencing issues as this wind comes through. Technicians are on route to attempt access.
  • Tue, 4th Aug 2026 9:17 am
    We've shifted Norfolk Road and Mt Holdsworth sites to their backup radios. We suspect the main radios are full of snow!
    Status update image
  • Sat, 1st Aug 2026 10:52 pm
    Fibre fault in Martinborough. This will increase latency by 20ms for wireless customers around Te Muna but should not adversely affect your speed or streaming experience.
  • Tue, 14th Jul 2026 11:03 am
    Snowden battery/solar controller fault. This affects customers in Moaland and Hall Hill. There will be some short outages between 11 and 12am whilst this controller is swapped out.
  • Tue, 14th Jul 2026 9:47 am
    We have a new website.
    Status update image

This page updates when new messages are posted.