/ Personal / Small Office, Home Office (SOHO) Plans
Our current network covers areas in the Wairarapa and
parts of the Tararua Districts only.
For other areas please use the design page for details on how we can help with a projects in your area.
Standard installation includes:
Radio unit and 30cm or 40cm dish
Wiring that is less than 10m apart, with the jack point on the closest external wall installed on a single story dwelling
You should order "Premium Installation" service for
Stronger radio and/or larger antenna due to distance to radio mast
Additional cabling and/or more complex jack point location eg cabling needs to be installed behind interior walls
Home is built from concrete, steel or glass
House or roof is difficult to access, or has a pitch of more than 15 degrees
Additional parts or labour for the job
Need more details please ring the office in Masterton 06 370 9210
WIZwireless now offers a self install option for
customers with their own gear or our pre-configured gear. More
If you live on one of the many rural properties in our Region and don't have internet or a phone landline or need faster broadband than you currently have, we may be able to deliver broadband internet to you using our wireless technology.
WIZwireless delivers broadband through the air, rather than through your phone line so you do need to "see" one of our many radio masts along the Eastern Hills or click here to get a guide of our coverage area.
Please note that there will also be travel time and/or travel km contribution based on mileage from office to site and back again. Mileage is $1/km.
The equipment and installation for broadband is subsidised to reduce your set up costs and because of that a $276 disconnection fee applies if you cancel your connection within 12 months. All supplied rental/ lease equipment has 12 month warranty for manufacture or install faults. All prices listed include GST.
Need separate Sky or 2Talk subscription not covered by WIZwireless subscription
Rural Zone (RBI) Data Plans
If there is no wireless coverage you may be able to sign up to WIZwireless Rural Zone Plan on Enhanced 4G RBI cellular network instead. 4G service is available on our new 3G/4G ready routers depending on the model and service band available. Service is available on 700/1800/2600mhz 4G services where available. 4G LTE is capable of up to 80Mbps, expected performance is between 20-50Mbps however RBI is rated to an expected 5Mbps downstream, there are no guarantees on speeds delivered, these are best effort only. So ring today to enquire or get more info.
Line of Sight (LOS) check confirmed
As part of your registration we need to check for Line of Sight which is done with a series of office applications so we need to have an accurate physical address. This will give us 90% accuracy that there is LOS to one of our many radio masts. If we are unsure there is LOS due to trees or neighbouring buildings for example, then a physical LOS is required. We will schedule a visit for one of our technical installers to meet with you on site to discuss options. Value $172.50 contribution and the owner must be present to confirm that the "spot" is agreed. Any LOS revisit will need to be charged.
Our wireless network coverage is strictly "Line Of Sight" (LOS) and the proposed site needs to see one of our many radio masts otherwise we have other priced installation options for avoiding trees and nearby buildings etc. They will also discuss with you any other queries you may have in regard to your proposed installation.
What happens if you go over your monthly data plan?
There will be a charge for data over usage - $17.25 GST/ 5GB - ie is equivalent to $3/GB excl GST or you can pre-purchase a bundle of 10GB data by ordering online - (NB data is rounded up to the next 5GB bundle as soon as you go over your chosen data plan)
Additional hardware: On the full speed plan choose one of the selected items as part of the special deal
VoIP Service: (Wifi) (VoIP
All WIZwireless subscriptions get a FREE VoIP number from 2Talk who is our supplier. In your welcome pack is a routine to test the quality of the VoIP calls before you decide to use this service. Call WIZwireless office for more information. WIZwireless VoIP service is over the wireless network and needs a power source to operate so is not to be seen as an emergency service. We encourage our customers to have an alternative communication device in these cases eg Mobile phone. This service needs an additional voice router as well as a wireless router plus a DECT or 1.8Ghz portable phone so it doesn't cause interference with the wireless router. All VoIP calls need minimum of 512kbps to work successfully.
WIZwireless special data deals all existing customers on data plans
We now offer special data deals which are great for those one off jobs or temporary increase in data needs eg when the family are home for the holidays.
Find you are using more data and need to upgrade - offer for a limited time - applies to all speed plans
- 5 GB - data bundle for just $10 incl GST ie $2/GB – contact the office to order this bundle.
- 25 GB - data bundle for just $25 incl GST ie $1/GB – email today to order
- 50 GB - data bundle for just $36 incl GST ie 72c/GB - request this extra data today
- 100 GB - data bundle for just $50 incl GST ie 50c/GB - request this extra data today
Ring 06 370 9210 today so you too can enjoy more data for less or email firstname.lastname@example.org with your extra data request.
Speed of Data Plans
Speeds will vary depending on network traffic and network backhaul requirements at particular times of the day. All connections have CIR 256kbps or higher and MIR in range from 1Mbps up to 50Mbps depending on plan chosen. Standard home personal plans are burstable whereas corporate plans are dedicated speed plans. If you wish to have a dedicated speed plan please click here for more info or ring the office to discuss your requirements. WIZwireless expects all subscribers to respect the data plans they have subscribed too and we have a voluntary daily limit and if we feel excessive data is used in any one day then this plan will be limited so everyone can enjoy great broadband.
Unfortunately due to changes Sky Network have implemented iSky can no longer be data free for full speed data plan subscribers because their new provider (Akamai) won't supply the IP addresses it will be using. WIZwireless is still trying to work with Sky so our customers can continue to enjoy this service.
Community Groups and Schools
Ring today for our special sponsorship deals for community groups and schools. Normally double the data of plans mentioned above and data overage is just $10 excl GST for bundle of 10GB
* Speeds will vary depending on network traffic and network backhaul requirements at particular times of the day. We have recently upgraded to Ubiquiti Rocket Titaniums at Bennett's Hill and Woodside plus Te Kopi so customers off these sites using Nano radio equipment will be first to get the increased speeds. Bideford and Popoiti are next to be upgraded.
** There will be a charge for data over usage - $17.25/ 5GB - ie is equivalent to $3/GB excl GST or you can pre-purchase a bundle of 10GB data by ordering online - (NB data is rounded up to the next 5GB bundle as soon as you go over your chosen data plan)
+ Terms and Conditions Apply
period - office hours - the office will be closed from lunchtime on Friday 23 December
2016 to Monday 9th January 2017 - WIZwireless office will be closed for Christmas break from Friday 23rd lunchtime to Monday 9th January. Please email or leave a voicemail with any issues or queries you may have as these will be checked regularly. Customer FAULTS will be attended to Dec 28th, 29th, 30th, Jan 4th, 5th, 6th. Attendance out-with these days will likely involve supplying our engineer with a large bottle of whisky or similar!
Disconnection Fees or Termination of Subscription.
Disconnection fees apply if terminate within 24 months of signing contract $276. All radio equipment including the wireless router will remain the property of WIZwireless and we will replace the gear if a fault occurs with the unit or its a network issue, but if it's been damaged on the customer site this will be the customers cost and there will be a tech callout fee to access the fault. 1 month's fees will be charged when a disconnection is requested which covers the de-install of the radio equipment and return to WIZwireless.
* Speeds will vary depending on network traffic and network backhaul requirements at particular times of the day. All connections have CIR 256kbps or higher and MIR of 1Mbps or up to 30 Mbps depending on data plan subscribed to and radio mast connecting to. We have recently upgraded to Ubiquiti Rocket AirFibre at Bennett's Hill and Woodside plus Te Kopi so customers off these sites using Nano radio equipment will be first to get the increased speeds. Bideford and Popoiti are next to be upgraded.
** There will be a charge for data over usage - $17.25/ 5GB - ie is equivalent to $3/GB excl GST (NB data is rounded
up to the next 5GB bundle as soon as you go over your chosen data
+ Terms and Conditions Apply - Details here
Need Superior Speed and NO data caps.
Choose one of WIZwireless Corporate Plans - Uncontended upload and download speeds which enables secure high-speed communication between multiple locations. Talk to our Sales Team about your needs.
+ Terms and Conditions Apply - Details here